CSG is the leading provider of Technology as a Subscription solutions across Australia and New Zealand. Our solutions help customers maximise productivity, reduce costs and drive flexibility and business agility.
Together with our partner 8x8 Inc. we deliver the complete cloud contact centre solution for the ultimate customer experience and productivity. Our solution suite combines not only word class contact centre capabilities but also workforce optimisation, advanced business phone and collaboration services and unified communications. With CSG Virtual Contact Centre you get everything you need in the one place and can provide your agents with all the tools they need including analytics, quality management, workforce management, agent console & supervisor tools as well as CRM integration.
CSG has proven track record of success in global contact centre implementations that have driven outstanding results for our customers.