Tetherfi Pte Ltd is registered and operating in Asia (HQ-Singapore) since January 2009. Earlier known as Interlink, rebranding to Tetherfi started in 2014 October.
Tetherfi Omni Channel Management (Tetherfi OCM) - A single integrated digital transformation platform that enables unified, consistent, personalized, secure, dynamic & optimized virtual (self-service) and agent assisted interactions for inbound customer service & outbound marketing, sales, loyalty, surveys any time, any place & via any device.
Tetherfi OCM leverages existing CC platforms from Avaya, CISCO or open source PBX with own routing / reporting capabilities to deliver Digital & Omni Channel Customer Experience and Contact Centre solutions integrated with client’s CRM and core backend applications.
Tetherfi OCM platform is an outcome of their innovations & work with Tier1 Clients in Banking, Healthcare, Hospitality, Logistics, Travel, Telecom & Insurance sectors.
Tetherfi portfolio of products coupled with their strategic partner services helps customers realise their CX, CC transformation initiative objectives, goals, ROI & business benefits in timely manner.
Tetherfi as a strategic partner can assists clients from Strategy to Execution to Operational support.